In this privacy policy references to ‘we’ or ‘us’ refer to Shona Claire Beauty. This policy will explain what information we collect about you and how we use it.
Shona Claire Beauty
68-70 Old Bedford Road
Luton
Bedfordshire LU2 7PD
VAT registration number 801676636
The data we collect.
At Shona Claire Beauty we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients.
At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. We will only hold personal information for as long as we are legally obliged to do so.
For transparency, listed are the business services we provide and how each service uses the information we collect.
Beauty related services:
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly: Name, address, contact details, date of birth.
We will never obtain information about you indirectly from sources outside our business.
We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred Nail colour, treatment preferences. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.
Appointment confirmations and reminders:
We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.
Appointment ratings and reviews:
After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.
Marketing:
Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, monthly in salon promotions, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time by unsubscribing. You can do this at the bottom of any of the emails received from us by clicking the unsubscribe button.
Data processors and data locations:
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise.
JNB Publishing
You may contact us at info@shonaclairebeauty.co.uk to:
- Request a discussion about our Privacy Policy.
- Request information we have stored about you.
- Request we remove all identifying information about you.
- Make a complaint.
At Shona Claire Beauty we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. You may come across hyper-links on this site. These hyper-links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Shona Claire Beauty salon.
Copyright Notice
All design, text, graphics and arrangement thereof are the copyright of Shona Claire Beauty or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of Shona Claire Beauty is strictly prohibited.
Changes to Privacy Policy
This privacy policy may change from time to time. Please visit the privacy section of our website to check for changes periodically.
